Terms of use

Before browsing our online store, we invite you to read and make sure that you agree with the terms of use, because your further use and browsing our eshop implies your explicit and unconditional consent and consent with them.

1. Generally

The coocouli.com reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store, in accordance with its needs and business ethics. The coocouli.com undertakes to inform users of any modifications as well as of any change, through the website of this e-shop. It is clarified that the change of terms does not cover orders that you have already made.

2. Information and products provided

The coocouli.com is committed to the completeness and validity of the information listed on the coocouli.com website, both as regards the existence of the essential characteristics described for each product it has, as well as the accuracy of the data concerning the services provided by the coocouli.com’s online store, subject to any technical or typographical errors, that have escaped attention or have occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.

3. Limitation of liability

The coocouli.com no guarantee can provide for the availability of the products, but it guarantees the timely notification of final consumers of their non-availability. The coocouli.com is liable only for willful misconduct and gross negligence, in case of delay in the delivery of ordered products and for information it gives itself or services it provides through its website. The online store of the coocouli.com is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, the coocouli.com has no responsibility for acts or omissions of third parties and especially unauthorized third party interventions in products and / or services and / or information available through it.

4. Copyright

The website coocouli.com is the official website of the store “Coocouli”. The entire content of the websites posted by the coocouli.com including images, graphics, photographs, drawings, texts, services and products are the intellectual property of the coocouli.com and are protected by the relevant provisions of Greek law, European law and international conventions. Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the actual provider of the content of the websites is prohibited. Any reproduction, republication, downloading, announcement, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written permission of the coocouli.com or any other legal owner of the above copyrights. The names, images, logos and distinctive features representing the coocouli.com and/or its online store and/or third parties contracted with them as well as their products or services, are exclusive trademarks and distinctive features of the coocouli.com and/or the coocouli.com and/or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and non-infringing Competition. In any case, their appearance and display on the websites coocouli.com should in no way be construed as a transfer or assignment of a license or right to use them.

5. User’s Obligations

Users of coocouli.com websites accept that they will not use them and the coocouli.com’s online store to send, publish, send by e-mail or otherwise transmit any content that is illegal, harmful, threatening, offensive, harassing, libelous, defamatory, vulgar, obscene, libelous, constitutes a violation of someone else’s privacy, shows empathy, or expresses racial, ethnic or other discrimination; may cause harm to minors in any way, is not entitled to be transmitted in accordance with the law or contractual or managerial relationships (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), violates any patent, trademark, trade secret, copyright or other proprietary rights of third parties; contains software viruses or any other codes, files or programs, designed for the purpose of interrupting, causing damage, destroying or obstructing the operation of any software or computer hardware, intentionally or unintentionally violating the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content used to collect or store users’ personal data.

6. Security

The coocouli.com recognizes the importance of the security of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum security. All information related to your personal information and transactions is secure and confidential. The security of the coocouli.com’s online store is achieved by the following methods:

Customer Identification

The codes used for your identification are two: The entry code (e-mail) and the personal secret security code (password), which each time you enter them provide you with access with absolute security to your personal information. You are given the opportunity to change your personal secret security code (password) as often as you wish. The only person who has access to your data is you through the above codes and you are solely responsible for maintaining its secrecy and concealment by third parties. In case of loss or leakage you must proceed to our immediate notification, otherwise the online store of the coocouli.com is not responsible for the use of the password by an unauthorized person. We recommend that, for security reasons, you change your password at regular intervals and avoid the use of the same and easily detectable codes (e.g. date of birth). We also recommend using not only letters and numbers but also symbols and password creation. You also have the option to purchase products without having to register.

Controlled Access (firewall)

Access to coocouli.com systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.

Transaction Privacy

Confidentiality is taken for granted. The same basic principles that govern classical transactions apply in the case of e-commerce. All information transmitted by the good/member to the coocouli.com is confidential and the coocouli.com has taken all necessary measures to use it only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following: Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests. The coocouli.com does not disclose the details of customers and their transactions, unless it has written authorization from you or this is required by a court order or a decision of another public authority. In the event that the coocouli.com uses third parties to support its systems, it takes care to ensure confidentiality. You can request any information kept about you as well as its correction in case you can substantiate the existence of an error. For your own safety, you should also treat all information provided through the service as confidential and secret and not make any disclosure to third parties.

7. Protection of Personal Data

During your visit to the pages of the coocouli.com you may be asked to provide your personal information (name, surname, e-mail address, shipping address, etc.) as a rule in order to process your orders. Any personal data that you declare anywhere on the pages and services of the websites coocouli.com are kept solely for reasons relating to your transactions with us, the improvement of the services provided and ensuring the operation of the respective service and may not be used by any third party (except where provided by law to the competent authorities). In any case, the employees of the coocouli.com who have access to your personal data are specific and the access of unauthorized persons to your personal data is prohibited. Every reasonable measure to secure your data has been taken. Your personal information in extremely rare and special cases may also be disclosed to businesses cooperating with the coocouli.com, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information is not subject to any unlawful processing. For any questions or suggestions or statements related to these issues please contact us using the special contact form or at the info@coocouli.com. At any time, the user reserves the right to be informed or to object to the further processing of his/her data in accordance with the applicable legislation on the protection of personal data.

8. Purchase of Products

On the shelves of our online store you can find bulk perfume products of the brand name type, as well as various other items. To facilitate your search, we have divided our products into central categories. Each category has a subcategory tree. Our goal is to reach the final product with the fewest possible clicks. In case you are looking for something specific, use the “search”, which will lead you directly to your specific choice. “coocouli.com” makes every effort to provide high quality services. However, cases of errors in prices and secondary characteristics of products cannot be excluded and it cannot be ensured that there will be no interruptions in the operation of the website or “human” errors when updating / indicating the price of a product. For the safety and efficiency of the purchases we invite you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding to its order to contact at 2310 439990 or via e-mail to the info@coocouli.com. When registering your order you will receive an automated e-mail which will indicate the details of your order. In case your order is pending, then a corresponding e-mail will be sent to you. Alternatively, we will contact you at the telephone numbers you have given us when registering or placing the order on our site. There is no way to disable these updates, the sending of which is a prerequisite for the correct progress of your order. We invite you to make sure that these e-mails can reach you and that you keep them throughout the duration of our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay.

9. Order delay

Your order may be delayed for the following reasons: The product has been delayed to be shipped by our supplier. In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers either domestic or international. However, there are cases where an order of ours may “stick” to customs or its transportation, so we do not have it in our warehouses when we calculate. In such a case, we will contact you to ask if you want us to deliver the order to you without this product or to suggest an alternative. We will send this item to you immediately upon receipt to our warehouses. The product you ordered has already been removed and is not available. Among the products we exhibit in our online store there are rare cases where their supplier suddenly and unannounced announces that it is abolishing them. In this case an employee of our company will contact you directly to give you all the alternatives. In times of extreme weather events or strikes as well as in any case of force majeure, which may affect the transportation and delivery of your order. In case it is impossible to communicate with you by telephone and / or e-mail (if there is a problem in your order, either in relation to the product or in relation to its payment) because e.g. your information that you have entered is not properly updated.

10. Informative e-mails (newsletters)

The coocouli.com regularly sends informative emails. The coocouli.com is not responsible if the newsletters are not delivered to their destination, although it makes every effort with ISP’s (Internet Service providers) to deliver Newsletters may end up in the spam folder, so please check regularly that they are not stored there Put the coocouli.com’s shipping address (info@coocouli.com) on your safe list In case you wish to no longer receive newslets or wish to unsubscribe in total from the coocouli.com’s youth delivery system, you can do so using the unsubscribe of the newsletter you received, or let us know by email at the info@coocouli.com. The coocouli.com uses a provider (3rd party company) to identify (tracking) the recipients of newsletters.

11. The information we ask of you

Personal data: Each visitor can browse the online store coocouli.com without giving any personal information. We will only need personal data (your e-mail address, your full name and your personal secret security code (password)) only when you become a member and proceed to order products or your e-mail address if you choose to receive our informative e-mail. Information regarding the purchase of products: The necessary information for each transaction is the name, telephone, email, address (street, city, zip code, country) of charge and shipment of the order. In order to be able to offer personalized service, most large companies use alphanumeric identification files, the so-called cookies. Session cookies are only used to recognize that you are entering the site, so you do not have to ask for a password on all pages that include a transaction of data.

12. Transaction security

All transactions you make through the coocouli.com are governed by International and European law, which regulates issues related to e-commerce as well as by the Consumer Protection Act (N. This Regulation should therefore be amended as amended by Regulation (EC) No 2251/1994. All prices in the coocouli.com include 24% VAT.